Robert Young's teams in Wellington and Christchurch are booked months out in a down market while he fields calls from tradies with no work at all.
Robert brought Jim's Building Maintenance and Jim's Handyman to New Zealand five years ago and now runs both divisions as franchisor.
He sits down with Joel Kleber to explain why property maintenance holds up when renovations dry up, and why he believes the only real income security for a tradesman over the next decade is a base of a thousand custom