#ASKJIM Facebook Live Q & A with Jim Penman Replay

Get ready for an episode filled with practical insights and candid advice from Jim Penman, the founder of Jim's Group.
Whether you're a budding entrepreneur or an experienced business owner, you'll find valuable takeaways on how to create a lasting business, nurture relationships, and keep a positive mindset through the ups and downs of life.
Jim opens up about his experiences, from growing Jim's Group into a massive franchising powerhouse to his personal journey of resilience and determination.
In this episode:
Jim Penman discusses the growth of Jim's Group, how he maintains a strong sense of mission, and the importance of customer service in franchising.
He shares his perspective on finding success through character and habits, offering advice for anyone considering starting or expanding a business through franchising.
Whether you're interested in the details of building a successful business, franchising best practices, or how Jim stays motivated, this episode covers it all.
Jim also touches on the importance of staying healthy, creating habits that lead to success, and how to handle the inevitable challenges of business.
Key Takeaways:
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The importance of customer service in franchising: Jim emphasizes that doing a quality job is key to customer satisfaction and long-term success in business. For anyone interested in franchising, Jim explains how excellent service helps retain customers and grow your business over time.
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Success is about character, not intelligence: Jim shares that building a business and personal success is more about having strong character than intelligence. He believes that habits and persistence are what really make a difference in life and business, offering a reassuring message for those looking to improve themselves.
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Building a franchise with a mission: Jim explains how he stays calm under pressure by focusing on the larger mission of serving his franchisees and customers. He offers advice on how a sense of purpose can help you navigate difficult business challenges.
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Learning from failures: Jim speaks candidly about learning from his mistakes, emphasizing the importance of resilience. For anyone in franchising or business, Jim’s philosophy is to see every failure as a learning opportunity.
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Staying healthy and active as an entrepreneur: Jim shares his routine, from morning exercise to cold showers, and how maintaining physical health supports his mental clarity and productivity.
Don't miss this inspiring episode filled with wisdom from one of Australia's most successful entrepreneurs.
Whether you're looking to start a business, considering franchising, or simply need motivation to keep going, Jim's insights will resonate with you.
Tune in to hear how you can build success through strong character, good habits, and a relentless focus on quality service.
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To connect with our founder and CEO, Jim Penman visit www.jimpenman.com.au
