Jim Penman 2024 wrap up and 2025 plans for Jim's Group.
The year may be ending, but Jim’s Group is just getting started.
CEO Jim Penman has major plans for 2025, including a full software overhaul, a new customer app, and expanded franchisee support.
If you’re a current or aspiring Jim’s franchisee, this episode is packed with insights that could shape your business in the coming year.
In this episode:
Jim reflects on 2024’s successes and challenges while laying out the exciting future of Jim’s Group.
He shares details on the Jim’s Jobs software rewrite, the upcoming customer app, and new initiatives to boost franchisee success.
You’ll also hear about industry trends, economic shifts, and why Jim’s Group continues to grow despite market challenges.
If you’re interested in franchising or already part of Jim’s, this episode gives you a clear picture of what’s ahead.
Key Takeaways:
-
Jim’s Jobs Software is Getting a Major Upgrade.
The current system has had reliability issues, but by 2025, franchisees will get better scheduling, automated follow-ups, and features that reduce customer complaints. The goal is a smoother, more efficient business experience. -
The Jim’s Customer App Will Improve Service and Sales.
A new app will make booking services easier for customers while giving franchisees access to high-value clients. It will include client ratings, appointment scheduling, and exclusive offers to encourage repeat business. -
Franchisee Support is a Top Priority.
Jim is focused on making sure every franchisee has what they need to succeed. New initiatives include a pay-for-work guarantee, expanded training resources, and more direct communication with Jim himself. -
Jim’s Group is Expanding Despite Economic Challenges.
While some industries struggle, Jim’s continues to grow. A new removals division and additional service offerings will help franchisees increase revenue in 2025. -
Technology is Driving the Future of Jim’s Group.
From AI-driven customer management to CRISPR research for tackling the global baby bust crisis, Jim’s Group is looking beyond the service industry to make an impact in other areas. -
Transparency and Franchisee Engagement Remain a Priority.
Jim is committed to open communication, responding to franchisee concerns, and making himself available—even on holidays—to ensure every franchise owner gets the support they need.
2025 is shaping up to be a big year for Jim’s Group, and if you’re considering franchising, now is the time to pay attention.
Tune in now to hear Jim’s vision for the future and how it could benefit you!
--- Send in a voice message: https://podcasters.spotify.com/pod/show/jimsgroup/message
To enquire about joining Jim’s - CLICK HERE
Follow the Jim’s Group social media pages
Facebook - Instagram - Twitter - LinkedIn
Subscribe to the Jim’s Group Podcast Below
To connect with our founder and CEO, Jim Penman visit www.jimpenman.com.au
