Jim Penman responds to the recent news.com.au stories in full with Joel Kleber
Franchising is built on transparency and trust.
When news stories questioned Jim’s Group’s business model, lead fees, and pay-for-work guarantee, CEO Jim Penman didn’t shy away—he addressed the concerns head-on.
His commitment to franchisee success and open communication sets Jim’s Group apart from the competition.
In this episode:
Jim breaks down the misconceptions around Jim’s Group’s franchise system.
He discusses the purpose of lead fees, how the pay-for-work guarantee provides franchisees with a financial safety net, and why customer service is the key to long-term success.
If you’re considering a Jim’s franchise or want to understand how franchising works at scale, this episode gives you a direct insight into Jim’s Group’s model and its commitment to franchisee support.
Key Takeaways:
-
Lead Fees Help Franchisees Succeed.
Paying for leads ensures franchisees focus on quality jobs rather than taking on every inquiry. Jim explains how this system increases conversion rates and creates a steady workflow. -
The Pay-for-Work Guarantee Provides a Safety Net.
Many businesses fail due to lack of work. Jim’s pay-for-work guarantee ensures franchisees receive a minimum level of income, making the transition into business ownership less risky. -
Transparency Sets Jim’s Group Apart.
Unlike other franchise systems, Jim’s Group provides unedited interviews with franchisees, sharing both positive and challenging experiences. This level of openness is rare in the industry. -
Jim’s Group Has an 88% Franchisee Success Rate.
Compared to the 5-10% success rate of independent small businesses, Jim’s Group’s structured support, marketing, and systems give franchisees a significantly better chance at long-term profitability. -
Customer Service is the Key to Growth.
Franchisees who focus on excellent customer service build a loyal base and generate repeat business. Jim emphasizes the importance of prompt communication, quality work, and going the extra mile for clients. -
Franchisees Have Access to Ongoing Training and Mentorship.
Jim’s Group provides coaching, networking, and direct access to experienced franchisees to help new business owners navigate challenges and refine their strategies. -
Adaptability is Essential in Business.
Some franchisees expand beyond their original service, adding additional offerings to meet market demand. Jim encourages franchisees to stay flexible and open to new opportunities.
Franchising isn’t without its challenges, but Jim’s Group provides the tools and support to maximize your success.
Tune in now to hear Jim Penman’s full response and learn what it takes to thrive as a Jim’s franchisee!
--- Send in a voice message: https://podcasters.spotify.com/pod/show/jimsgroup/message
To enquire about joining Jim’s - CLICK HERE
Follow the Jim’s Group social media pages
Facebook - Instagram - Twitter - LinkedIn
Subscribe to the Jim’s Group Podcast Below
To connect with our founder and CEO, Jim Penman visit www.jimpenman.com.au
