Jim's Daughter has Launched Jim's Removals!

The Jim’s Group legacy continues with a bold new venture.

At just 22 years old, Sylvia Penman—daughter of Jim’s Group founder Jim Penman—is launching Jim’s Removals.

With industry experience and a passion for customer service, she’s on a mission to transform the moving experience for both customers and employees.

In this episode:

Sylvia shares what inspired her to start Jim’s Removals and the challenges she’s overcoming in a traditionally male-dominated industry.

She discusses the advantages of launching a business at a young age, the value of mentorship, and how Jim’s franchise system provides the perfect foundation for success.

If you’re considering franchising or looking for insights on building a customer-focused service business, this episode is packed with practical takeaways.

Key Takeaways:

• Customer Service is the Core of Jim’s Removals.
  Sylvia is committed to raising the standard in the removals industry by ensuring every client receives top-tier service. She believes customers deserve a moving experience that’s reliable, stress-free, and handled with care.

• Employee Well-being is a Priority.
  Moving is physically demanding, and Sylvia is focused on creating a supportive work environment. She wants employees to feel valued, recognized, and motivated to deliver their best work.

• Franchising with Jim’s Group Offers a Huge Advantage.
  The Jim’s brand provides instant credibility, marketing support, and a well-established franchise system. Sylvia highlights how joining Jim’s gives franchisees access to training, resources, and business tools that set them up for success.

• Starting a Business at a Young Age Has Its Perks.
  Sylvia sees her youth as an advantage. With fewer obligations and the ability to take calculated risks, she’s embracing the learning process and proving that age is not a barrier to business success.

• Women are Thriving in the Removals Industry.
  As a woman in a male-dominated field, Sylvia has been welcomed with respect and support. Many female clients appreciate having a woman leading their moving team, making it a strong selling point for the business.

• Mentorship and Support are Key to Success.
  Growing up in the Penman household, Sylvia learned valuable business lessons from both her parents. She emphasizes the importance of seeking guidance, whether from family, industry professionals, or franchise networks.

Jim’s Removals is set to change the industry by focusing on customer care, employee well-being, and a fresh approach to franchising.

Tune in now to hear how Sylvia is building a game-changing business and why this could be the perfect franchise opportunity for you!

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To connect with our founder and CEO, Jim Penman visit www.jimpenman.com.au