Jim's Dog Wash - How to balance family and a business with Colleen Blake
Are you looking for a way to achieve a balanced lifestyle while running a successful business?
Tune in to hear Colleen Blake’s inspiring story of transitioning from a service department manager to a thriving Jim’s Dog Wash franchisee.
Colleen shares how she manages her business and family, providing valuable insights and tips for anyone considering a similar path.
In this episode:
Colleen Blake discusses her journey from working in a corporate environment to becoming her own boss with Jim’s Dog Wash.
She covers the challenges of starting a new business, the importance of excellent customer service, and the flexibility that franchising has provided her.
Colleen also highlights the training and support she received from Jim’s Group, which helped her hit the ground running and achieve quick success.
Key takeaways:
- Transitioning to Business Ownership: Colleen shares her experience moving from an employee role to owning a franchise, emphasizing the initial challenges and the satisfaction of gaining autonomy. “I wanted to have a little bit more autonomy over what I did,” she says.
- Balancing Work and Family: Learn how Colleen manages to balance her work with family responsibilities, including taking her daughter to kindergarten. “I wanted to be there for my daughter for transition to kindergarten,” she explains.
- Effective Training and Support: Discover the comprehensive training and support system provided by Jim’s Dog Wash that helped Colleen start her business confidently. “The two-week on-job training was really great,” she notes.
- Importance of Customer Service: Colleen emphasizes the role of communication and personalized service in building strong customer relationships. “Communication is the biggest thing. It is the in capital letters of customer service,” she highlights.
- Adapting to Challenges: Hear about Colleen’s approach to dealing with aggressive dogs and other challenges, showcasing her commitment to ensuring the well-being of her clients’ pets. “I have been bitten on my finger already... but it's about talking to them in a reassuring voice,” she shares.
Why you should listen:
This episode offers valuable insights for anyone considering starting a franchise or looking to balance work and family life effectively.
Colleen Blake’s journey showcases the benefits of being part of a reputable franchise like Jim’s Dog Wash, emphasizing the importance of training, support, and excellent customer service.
Ready to transform your career and achieve a balanced lifestyle?
Listen to the full episode now and discover how Jim’s Dog Wash can provide the support and flexibility you need to thrive.
Whether you're just starting out or looking to enhance your existing business, this episode offers the guidance you need.
Tune in and get inspired today!
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To connect with our founder and CEO, Jim Penman visit www.jimpenman.com.au
