Jim's Dog Wash - Leaving driving underground trucks to a Jim's Dog Wash franchise!
Ever thought about running a successful business with your spouse?
Discover how Maria and Riley transformed their lives by starting a Jim's Dog Wash franchise.
Their journey from mining and hospitality to owning a thriving dog grooming business is both inspiring and informative.
In this episode:
Maria and Riley discuss their transition to becoming business owners with Jim's Dog Wash.
They share insights on overcoming initial challenges, building customer relationships, and managing their business as a team.
Learn how their past experiences in different industries helped them excel in their new venture and how they've grown both personally and professionally.
Key takeaways:
- Building Customer Trust: Riley highlights the importance of understanding and meeting customer needs. "It's about pleasing the customer. If they're happy, we're happy," he says, stressing the significance of customer satisfaction in their success.
- Effective Communication: Maria emphasizes the role of clear communication in their partnership. "It's about working on our strengths and improving our weaknesses," she explains, highlighting how they balance tasks and support each other.
- Overcoming Initial Challenges: The couple discusses the hurdles of entering a new industry. Maria mentions, "Being in a whole new different industry and my own boss, it's about discovering new parts of ourselves and working together."
- Work-Life Balance: Riley talks about the benefits of working together and enjoying more family time. "We get the whole day together... previously, we only had a few hours in the evening."
- Marketing Strategies: They share how offering free trials helped build their client base and confidence. "Offering the free one was great for practice and building rapport," says Riley.
Why you should listen:
If you're considering starting a franchise or running a business with your spouse, this episode is packed with practical advice and inspiration.
Maria and Riley's story showcases the benefits of teamwork, effective communication, and leveraging past experiences to succeed in a new industry.
Tune in to hear their story and learn how you can achieve similar success with a Jim's Dog Wash franchise.
Their journey offers valuable insights for anyone looking to start a business and achieve a better work-life balance.
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To connect with our founder and CEO, Jim Penman visit www.jimpenman.com.au
