In this episode of Jim's Podcast, Joel Kleber interviews Duncan Hunter, a franchisee of Jim's Electrical, on a golf course to discuss the benefits of joining Jim's Electrical.
They cover topics such as customer service, the financial and lifestyle benefits of running a franchise, and the support provided by the Jim's Electrical team.

Key Takeaways:
- Jim's Electrical differentiates itself with an immediate contact service, providing quick responses to customer inquiries which enhances customer satisfaction.
- Duncan joined Jim's Electrical to improve his work-life balance and to run his own business after feeling dissatisfied with his supervisory role in larger companies.
- Running his own Jim's Electrical franchise has been financially rewarding for Duncan and has allowed him a flexible schedule to enjoy personal activities like golf.
- Duncan operates his business primarily solo but has a support team available for urgent jobs, ensuring efficient service delivery.
- As a domestic electrician, Duncan focuses on residential clients and prefers to avoid industrial projects, choosing to occasionally take on commercial projects.
- Duncan's commitment to immediate customer contact and quick response times have earned him high ratings in customer service.
- The support from the Jim's Electrical team in handling inquiries and technical issues is a significant factor in Duncan's successful operation of his franchise.
- The Jim's Electrical brand has facilitated Duncan's business operations, contributing to a healthy work-life balance and allowing him to engage in hobbies like golf.
- Duncan's flexible schedule as a Jim's Electrical franchisee enables him to balance client needs with personal activities, highlighting the lifestyle benefits of the franchise.
- The episode concludes with a call to action for listeners to explore more about Jim's Group and provide feedback on the podcast.
To learn more call 131 546 or www.jims.net
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