Jim's Insurance - The Full Story with Jadran Sango and Joel Kleber
Ever wondered what it takes to revolutionize the insurance industry within a franchise model?
Join us as we explore the dynamic journey of Jadran Sango, who played a pivotal role in establishing and growing Jim’s Insurance.
This episode delves into the challenges, successes, and unique aspects of offering insurance services tailored for franchisees.
In this episode:
Jadran Sango, who has been with Jim’s Group for 12 years, shares his story of transforming Jim’s Insurance from a struggling concept to a thriving service.
He discusses the early hurdles, the importance of customer trust, and the strategies that helped build a reliable insurance brokerage.
Learn about the specialized needs of franchisees and how Jim’s Insurance has grown to meet those demands, ensuring comprehensive coverage and exceptional service.
Key takeaways:
- Overcoming Early Challenges: Jadran recounts the initial difficulties of establishing Jim’s Insurance, including the high turnover of managers and skepticism from underwriters. “The first two years were about operation repair,” he notes, emphasizing the dedication required to stabilize the business.
- Building Trust and Reliability: The importance of maintaining customer trust is a recurring theme. Jadran highlights, “When you spend money with Jim’s Insurance, what you get is a PDS. But when you need to put in a claim, that’s when we’re here to help you out.”
- Tailored Insurance Solutions: Discover how Jim’s Insurance offers specialized coverage that understands the unique needs of franchisees. “Each Jim’s franchisee’s policy is 100% covered and active,” ensuring peace of mind for all franchise owners.
- Effective Claims Management: Learn about the streamlined claims process and the support system in place to assist franchisees. “If you give us everything, the claim gets settled quickly,” Jadran explains, underscoring the importance of complete documentation.
- Growth and Future Plans: Jadran discusses the plans to expand Jim’s Insurance beyond the franchise network, aiming to offer competitive and comprehensive insurance products to the general public.
Why you should listen:
If you’re a franchisee, considering a franchise, or interested in the intricacies of franchise-specific insurance, this episode is a must-listen.
Jadran’s journey provides valuable insights into building a successful insurance brokerage from the ground up, highlighting the importance of customer service, specialized coverage, and continuous improvement.
Tune in to hear Jadran’s inspiring story and learn how Jim’s Insurance can provide the protection and support you need to thrive in your business.
Don't miss out on these expert tips and motivational insights that could transform your understanding of insurance within a franchise model!
To learn more visit www.jimsinsurance.net.au
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To connect with our founder and CEO, Jim Penman visit www.jimpenman.com.au
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