Jim's IT - Interview with IT expert, Yasi Fernando
Are you ready to transform your career and join a thriving industry?
Join us as we delve into Yasi Fernando’s inspiring journey from corporate IT to running a successful Jim's IT franchise.
Discover how Yasi found his passion, overcame challenges, and achieved remarkable success in a short span of time.
In this episode:
Yasi Fernando shares his experiences transitioning from a corporate IT role to owning a Jim's IT franchise.
He discusses the initial challenges, the support he received from the franchise network, and the strategies he employed to grow his business.
Yasi also highlights the importance of customer service, continuous learning, and the benefits of being part of a reputable franchise system.
Key takeaways:
- Transition to Franchising: Yasi explains how he made the leap from a corporate IT job to owning a Jim's IT franchise, emphasizing the support and training he received. “The best decision I ever made in my whole life,” he shares.
- Customer Service Excellence: Learn how Yasi maintains a perfect five-star rating by prioritizing customer satisfaction. “If the domestic customers keep coming back to you, that means something’s wrong with the service you provide,” he notes, underscoring the importance of quality service.
- Business Growth Strategies: Discover how Yasi expanded his services and exceeded his financial targets within months. He discusses the significance of offering comprehensive IT solutions, from cybersecurity to hardware repairs.
- Effective Marketing and Referrals: Yasi highlights the role of word-of-mouth and online reviews in building his business. “I have nearly 30 reviews in Google,” he says, illustrating the impact of positive customer feedback.
- Supportive Franchise Network: Learn about the continuous support Yasi receives from the Jim's IT network, including regular check-ins and guidance from his franchisor. “Tony always checks in with me probably once a week,” he mentions, emphasizing the value of ongoing support.
Why you should listen:
If you're considering a career change or exploring franchising opportunities, this episode offers valuable insights into the benefits and potential of owning a Jim's IT franchise.
Yasi’s journey showcases the support and flexibility that come with being part of the Jim’s Group, making it an appealing option for anyone looking to start their own business.
Tune in to hear Yasi’s story and learn how you can achieve similar success and fulfillment with a Jim’s IT franchise.
Don’t miss out on these expert tips and motivational insights that could transform your career!
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