Jim's Mowing - I haven't had a complaint in 14 years! Interview with Ken Swithenbank

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews Ken, a long-term franchisee of Jim's Mowing and winner of the Accor Silver Membership. Ken shares his background in farming and how he transitioned to joining Jim's Mowing. The episode concludes with Ken being awarded the Accor Silver Membership for his outstanding customer service. Tune in to learn more about Ken's journey and the benefits of being a Jim's Mowing franchisee.

Timestamps:

[00:01:03] Transition from farming to mowing.

[00:05:26] Never had a complaint in 14 years.

[00:09:27] Clients for 14 years.

[00:15:26] Journey over 14 years.

[00:19:05] Starting a lawn mowing business.

[00:22:35] Clients as friends and family.

[00:25:19] NBA Pelicans and Elias Swibbenbank.

[00:29:05] Work-life balance and family.

Discover the inspiring journey of Ken, a former farmer turned Jim's Mowing franchisee, as he shares his secrets to success and the art of exceptional customer service. From his seamless transition to building lasting client relationships, join us in celebrating Ken's well-deserved Accor Silver Membership. Tune in now for an episode filled with insights and motivation!

Quotes:

"So it's been very enjoyable and rewarding." - Ken Swithenbank

"Never had a complaint in 14 years." - Ken Swithenbank

"I always believe that you've got to have reliable equipment to make it a quality job." - Ken Swithenbank

To learn more call 131 546 or www.jimsmowing.com.au

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To connect with our founder and CEO, Jim Penman visit www.jimpenman.com.au