#ASKJIM Episode 25 with the Jim's National Call Centre.
Tune in again next Wednesday night from 7 PM AEST.
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JIM’S GROUP
WEBSITE: www.jims.net
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PHONE: 131 546
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Jim's Group is the largest home services franchise in the Southern Hemisphere, which has more than 3,800 plus franchisees.
To join our many successful franchise owners enquire via – https://jims.net/join-jims/ or call 131 546
Jim Penman started a part-time gardening business while earning his PhD in history at Latrobe University. He launched a full-time mowing business in 1982 with a $24 investment.
He initially aimed only at taking on subcontractors, but his business grew, and he gradually began to specialise in the building up and selling of lawn mowing rounds. By 1989 he franchised his business, and since then Jim’s Mowing has become the largest franchise chain in Australian and the most extensive and best-known lawn mowing business in the world.
Jim’s Cleaning was launched in 1994, followed by more than 50 other divisions which now operate in Australia, New Zealand, Canada and the United Kingdom. Jim’s Group now has over 3,800 Franchisees and a turnover of approximately $500 million.
Jim says
“The key to success in franchising is an overriding concern for the welfare of franchisees, and constant improvement in customer service.”
He is still actively involved in the running of the business, is directly accessible to all his Franchisees and any client with a serious complaint.
