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Franchisee Interviews 144 Interviews with Jim's Group Founder and CEO, Jim Penman 40 #ASKJIM 25 Jim's Dog Wash & Grooming 23 Jim's Mowing 57 Jim's Cleaning 20 Jim's Laundry Services 3 Jim's Test & Tag 6 Franchisor Interviews 31 Scratch and Dent 1 See all categories →
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Jim's Ethos Customer Service Part 2

Jim Penman is sharing Jim's Group ethos in customer service.

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Featured Episodes

How to build a six-figure dog grooming business in your early 20's! Interview with Hannah and Kosta from Jim's Dog Wash
I left a 30 year career in finance to start a Jim's Mowing franchise - Interview with Simon Jenkins

Recent Episodes

Cancer Survivor gives Jim’s laundry franchise a go! Interview with Heidi Yi
From South Africa to New Zealand into a Jim's Handyman Franchise!
The Secrets to 20 Years of Franchise Success: Lessons from Jim’s Carpet Cleaning with Peter Karaoglanis
Franchising Success with Haydar Hussein: Jim’s Cleaning Group’s Big Plans for 2025
Live Franchisee Interview Replay with Gavin from Jim's Mowing
The Rapid Rise of Jim’s Car Detailing – 200+ Franchises and Growing! Interview with Ali Olmez
How Jim’s Bookkeeping Saves Business Owners Hours Every Week with Tristan Jones
From Corrections Officer to Jim’s Mowing Success: Michael’s Inspiring Journey
23 years with Jim's Mowing! Interview with Chris Hansen.
See all →

Franchisee Interviews Episodes

From South Africa to New Zealand into a Jim's Handyman Franchise!
The Secrets to 20 Years of Franchise Success: Lessons from Jim’s Carpet Cleaning with Peter Karaoglanis
See all →

Interviews with Jim's Group Founder and CEO, Jim Penman Episodes

From Mowing Lawns to $1 Billion Per Year - How To Start up Successfully with Jim Penman
Jim Penman 2024 wrap up and 2025 plans for Jim's Group.
See all →

#ASKJIM Episodes

#ASKJIM Facebook Live Q & A with Jim Penman Replay
#ASKJIM Live Q & A replay with founder, Jim Penman and Joel Kleber
See all →

Jim's Dog Wash & Grooming Episodes

Jim responds to the Jim's Dog Wash news stories in detail!
Jim's Dog Wash - How to balance family and a business with Colleen Blake
See all →

Jim's Mowing Episodes

Live Franchisee Interview Replay with Gavin from Jim's Mowing
From Corrections Officer to Jim’s Mowing Success: Michael’s Inspiring Journey
See all →

Jim's Cleaning Episodes

Franchising Success with Haydar Hussein: Jim’s Cleaning Group’s Big Plans for 2025
The Rapid Rise of Jim’s Car Detailing – 200+ Franchises and Growing! Interview with Ali Olmez
See all →

Jim's Laundry Services Episodes

Jim's Laundry Services - I was knocked back with a Jim's franchise originally! Esther Tanner
Building a business with the NDIS, Interview with Cate Barrett from Jim's Laundry Services

Jim's Test & Tag Episodes

How to build a client base in a Jim's Test & Tag franchise with Warren McNey
From salesman to Jim's Test & Tag franchisee! Interview with Robert Hanna
See all →

Browse episodes by category

Franchisee Interviews 144
Interviews with Jim's Group Founder and CEO, Jim Penman 40
#ASKJIM 25
Jim's Dog Wash & Grooming 23
Jim's Mowing 57
Jim's Cleaning 20
Jim's Laundry Services 3
Jim's Test & Tag 6
Franchisor Interviews 31
Scratch and Dent 1
See all →

Jim's Podcast

Jim's does podcasting as well? Yes, we do! The official podcast of Australia's largest franchise, the Jim's Group. Hosted by Joel Kleber with episodes frequently featuring Jim's Group CEO and Founder, Jim Penman plus other members of the Jim's Family. Our podcast episodes consist of our Facebook live show called #ASKJIM, franchisee and franchisor interviews plus a lot more! We also have a large number of video episodes that can be found on our YouTube channel as well. To learn more about the company and Jim's story visit www.jims.net

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